Reshaping the Decision Environment
Some technologies shape decisions without making them: they change when people can act, which options become salient, and how choices are made. I study how changes in technological and institutional environments reshape the behavior of workers, consumers, and firms. My work has examined how on-demand wage access changes the way workers manage their finances, how consumers alter their product choices in automated ordering environments, and how firms and consumers respond to shifts in platform rules and governance. To study these questions, I primarily apply econometric methods for causal inference to large-scale behavioral data, examining whose behavior changes, through which mechanisms, and how the resulting benefits and costs are distributed across market participants.
Economics of Information Systems · Digital Platforms · Causal Inference